Jam Operasional 08.00 – 16.00 WITA

Community Satisfaction Index

Public services to students, stakeholders and the general public who use services at the Balikpapan State Polytechnic so far have been running smoothly, but have not fully met the quality expected by service users.

In order to meet the need for data to support the Accreditation of Higher Education Institutions (AIPT), it is necessary to measure the level of service success in the form of a Community Satisfaction Index (IKM) / Evaluation of service users at the Balikpapan State Polytechnic.

One of the efforts to improve the quality of public services is to conduct a Service User Satisfaction Index Survey at the Balikpapan State Polytechnic as a benchmark for assessing the level of quality of existing services.

In order to improve the services of the Balikpapan State Polytechnic, it is expected that users of the Balikpapan State Polytechnic services will be able to take the time to fill out the following questionnaire, (Please fill in honestly, your identity will be kept confidential). Thank you

Questionnaire link: https://bit.ly/3b2jP7S

or scan the following barcode

Community Satisfaction Index

Survey Period January to May 2022

Number of Respondents IKM 125

man 71 women 54 Level of education SMA/SMK 32 Diploma 83 S1/S2 10